Friday, December 03, 2010

Brakes

I have been driving my truck instead of the Westy for the last couple weeks, just to drive it a little. When I went to switch back over, I got in and.......no brakes.
I am all in favor of brakes. Stopping is the second most important thing you do in the car. Stopping is secondary, because brakes mean nothing if you first can't get going. I got in the car, and the pedal went right to the floor. Since it was freezing butt cold out, I didn't want to work on it, so I took it to the local shop. They managed to wring a grand out of me by the time they were through. And that was with a 10% discount........about that discount: Firestone sent me an on-line coupon that said 10% discount if you spent over $500 and put it on your card. SO when I went in to pay my bill, I handed over the coupon. The guy behind the counter called over the manager, they looked at the coupon and said "This is only if you open a new credit account, and threw it in the trash. I asked them to dig it out of the trash and hand it to me. They reluctantly did.
I read it very carefully, even all of the small print. There was nothing that said anything about a new account, just if you charged over $500 on your Firestone credit card you got a 10% discount. That was over $100, so I confronted them, and asked them to show me where it said it was for new accounts only. They couldn't, so I got me my $100 discount.
Part two: I drove the Westy to work on Thursday. When I get out to the car and get in, the brake pedal goes clear to the floor. NO BRAKES. I spent over a thousand dollars and I HAVE NO BRAKES.
I managed to get the van home using the emergency brake. This morning I had a Dental appointment, and afterwards I stop in, drop the keys on the counter, and loudly announce "I just spent over $1000 for you to fix my brakes AND I HAVE NO BRAKES. I am extremely unhappy".
They asked me if I could bring it in, and I said "WERE YOU NOT LISTENING???? I HAVE NO BRAKES!!!"
So I insisted that they call a tow truck at their expense, and tow it down to the shop. Which they did.
I just got off of the phone with them. The Brake Proportioning unit was leaking, which was draining off the fluid. If they had done any testing, they would have seen it dripping. Before I could say anything they snuck in "We will replace the Proportioning Unit free, but it won't be in until Tuesday".
Here I was all worked up and ready to fight, and they pulled my soapbox out from under me.

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